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FULL
COVERAGE PLAN: Includes all parts and labor, plus drum.
1] Billed at the stated rate per copy for the contract copy allowance.
2] Minimum annual copy allowance is 30,000 copies [regardless of machine type].
3] Full Coverage is available on new copiers only, and does not include developer.
4] Excludes external parts such as outer shell and Document Feeder belts.
5] Should an SBS technician inform a customer of misuse of a particular part
of the equipment and the customer continues to misuse said part, that part
will be excluded from coverage for the duration of the contract.
PRACTICAL
COVERAGE: Parts and labor except drum.
1] Billed at the stated rate per copy for the contract copy allowance.
2] As per [2] above.
3] Available on new or refurbished copiers.
4] As per [4] above.
5] As per [5] above.
"BUNDLED"
COVERAGE
1] Includes all parts, labor, drum, black toner and developer for the contract
copy allowance [all supplies except sorter staples and copy paper]. Customer
is allowed a specified quantity of toner [allowance noted on reverse page]
based on the contracted number of copies and the Toner Yield [with 6% image
area] as stated by the Manufacturer. Your actual toner yield greatly depends
on the amount of image area your copies generally have-the more image area
you have on your originals, the less your toner yield will be. The Customer
agrees to purchase and/or be billed for any amount toner that exceeds their
toner allowance stated in this contract.
2] As per [2] above.
3] As per [4] above.
4] As per [5] above.
LABOR
ONLY PLAN [Schools Only]
1] Billed at the stated rate-the number of calls for one year shall not exceed
ten [10].
2] Customer pays for all parts and agrees to have an SBS technician replace
any parts needed to keep the copier in good operating condition.
STANDARD
DUPLICATOR FULL COVERAGE Parts and labor except thermal
head.
1] Billed at the stated rate per copy for the contract copy allowance.
2] Excludes SCREENS / INK PADS and external parts such as outer shell and
Document Feeder belts.
3] As per [5] above.